Made in Australia (unless otherwise noted) FREE DELIVERY Track your delivery here

FAQ

Colours & Design >

What colours can I choose?

For our printed washable doormats you can choose from hundreds of colours. Our manufacturers work with Pantone (PMS) Colours so we will try to match as close as possible to your Brand Kit.

Outdoor Mats have limited colours depending on the style of mat you've chosen

Coir mats only have Black printing

 

 

What are the Launderable Mats made of?

  • The Backing : 100 % Nitril-rubber and not PVC like many lower priced products. The Top Side: 100 % High-Twist Nylon (HTN); Pile Height: 8.5-9.5mm
  • The mat starts off as a white doormat and the colours are inkjet dyed into it.

What size Doormat can I buy?

Each style of mat has drop down box to show available sizes, and the price will change accordingly

Launderable Mats: 

  • 60cm x 90cm 
  • 85x115cm 
  • 85x150cm (Popular Business Size)
  • 120cm x 180cm 
  • 150cm x 200cm
  • 150cm x 240cm
  • 180cm x 180cm

Custom Size mats available and are generally more expensive due to work involved and materials used. Please email for further information

 

Outdoor Mats available in sizes as per Product Page

Coir Mats available in 50x 85cm; 65cm x 120cm & 90cm x 120cm

 

Are the mats ok outside?

 

The printed washable doormats are commercial quality mats which can handle lots of foot traffic and are fine outside unless in full sun or rain. The sun will fade the mats, and if in the rain, they will hold water within the fibres, so not recommended in those situations. Hang to dry  

We recommend you choose from our Outdoor Mat range [here] for mats which are left in the weather 

Can I change my idea or colours AFTER I place my order?

Yes...You will receive an Artwork Approval Form to check and approve before anything goes to print. At this point you can make any changes you'd like. Please communicate with our Team. We want you to have what you have in mind. Once you've approved your design we send it into production asap so you can have your product at the earliest - so there is no amendments after your Artwork has been approved.

Shipping >

How much is Shipping?

  • Australia-wide Shipping is FREE
  • Shipping to NEW ZEALAND there are additonal charges which are added at Checkout

How long does it take to have my mat?

Nylon top Washable mats:

  • Our manufacturer prints locally in Australia weekly. The standard leadtime is 5-7 days from approval of a customer's Artwork Design.  The mats take a couple of days to dry and are posted out via Australia Post or CouriersPlease soon after.

Coir Mats

  • Usually 2 weeks and Made in Australia

Outdoor Mats

  • depending upon the style of mat chosen mats can take 2 - 8 weeks depending. One style is Made in Australia

Can I track my order?

Yes

Please go to this link and enter your Order Number and Email Address you placed the order with.

Unfortunately courier efficiencies can be unpredictable and out of our control. Please keep an eye on your parcel's tracking and notify us if it looks like it stagnates and stops moving!

Misc >

Do you sell gift vouchers?

Yes, we do. These are issued electronically by email and each contains a unique reference number. Our gift vouchers are ideal if you’re not sure what to get that special person in your life. 

 

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