Rachael’s customer service was second to none!
Nothing was too hard and communication was great. I knew exactly what was happening so I could hide it from the person I was giving it to!
I wish I could give this company and Rachel more than 5 stars! Rachel is patient, unbelievably helpful and extremely accommodating!!! She was so quick to answer any questions I had and made sure that my custom mat was perfect and exactly they way I wanted it. She sent me a mock up picture and it was EXACTLY what I had imagined, in my custom size! Since I live in Canada, she tried her best to provide the cheapest shipping rate in order to try to save me some money, and did all the work in terms of postage and delivery times. I cannot speak highly enough of Rachel and I will DEFINITELY be ordering another mat. I cannot wait for people to ask me where I got it so I can hand out some of Adoremat's business cards. That's another thing: not only did the mat travel from Australia to Canada in perfect condition, BUT it was beautiful wrapped!! The small details are amazing and I am soooooo happy with the mat and the quality of service I received from Rachel and Adormat. What a wonderful company! I would highly recommend!!!
Thank you so much for our custom TLB door mat love the quality and it looks perfect as you walk into our home. Can highly recommend them to anyone looking at purchasing one for their home or business x
Delight to deal with Rachael, very cooperative and easy to communicate with. We love our Mats for our new research project, turned out exactly how we wanted.
Great communication from start to finish! Love our new mats and would highly recommend! And to make it better we got to shop locally!
A perfect wedding present for the couple that has everything!
Thank you Rachael for my awesome new doormat. I got it made with my clothing store logo on it and it sits at the front door, everyone always comments on it and it gives a great first impression..
Dealing with Rachael was a breeze, very accommodating and the finished product is fantastic,
The Ripple Effect Float Centre Team.
Absolutely loved my custom mat! My partner loved it too. Something about a personalised gift.
Rachael was amazing, from communication to layout and design - nothing was 'too hard'.
The mat is fantastic- will definitely be ordering more & recommending to everyone. A pleasure to deal with a local company who are professional & genuine .
Thank you ! !
We wanted a special doormat and Rachel was great to work with. She gave us ideas for colour schemes and provided us with a few options. The finished product is fabulous. We love it
Rachael was fantastic with the design process on our custom mat. keeping in touch with regular updates. It's almost too good to live outside.
Yes I am very happy with my mat.The colour is vibrant, size generous and quality is high.I recommend
Mat turned out great, communication from Rachael was also great. The mat was a gift and the couple we had it made for loved it.
Fantastic service. Exceptional product. Love it!
Very impressed with both mats
Could not recommend Adoremat more! Was SUPER happy with the service. I was looking for a particular design for a doormat but couldn't find one - in the end it never occurred to me that I could just design my own... at such a low price. Adoremat was great, they took my idea and gave me a visual mock-up. I requested a small change, and was happy with the next design. When it arrived (within a short timeframe considering it needs to be made) it looked exactly as I'd hoped - and now it's become a noticeable feature of my home, which friends and family comment on. Doormats add such a personalised touch to a space - I'd definitely recommend custom designing one with Adoremat. Great service, low cost, quick turnaround and high quality!
Took a black white picture of my brother and I to adoremat and gave the challenge of creating a place to wipe your feet on my siblings face. Awesome product, and great present.
I bought the doormat for my mate and he loves it! We were both impressed by the quality!
I received the matts on Thursday and they were absolutely stunning.!!!
Rachael was very professional and was quick to reply and answer all my question. Our doormat is awesome!!
Absolutely amazing experience from start to finish. Would highly recommend to family and friends! So happy with the outcome of the product.
For a christmas present they look great sure they will love them. Very helpful made ordering easy. Many thanks.
Very helpful with the ordering. Happy with the product
Was great once again and product is great happy customers
Thank you for squeezing my order in before Christmas! Much appreciated
I received my Adoremat today and can I just say - WOW! Thank you! What an amazing job!! It looks wonderful! Rachel personally put time and effort into changing it around and making it look right. While communicating with me every step of the way. I really appreciated it, especially now seeing the final outcome.
Thanks for the quick turnaround, great service, and perfect product.
I was so excited to unwrap my parcel from Adoremat to find exactly what. I had ordered in colour and format- thanks so much, it was worth the wait!,
The lady I worked with via email for the design was amazing and so quick. Mat arrived quickly and looks great.
The new mat you have made for us is great, it looks good and really works to keep out the dirt. Thanks you.
I am absolutely thrilled with the mat! I have been inviting other staff members to come and see it and encouraging them to consider visiting Adoremat!! Thank you, thank you, thank you!!
I have ordered many rugs from Rachel and she always goes out of her way to help and advise on designs. She delivers promptly and is always keeping you up to date with progress of order. Highly recommend this site
Absolutely love my doormat, it turned out even better than I imagined! Thanks, Rachael for all your effort with this, it looks amazing! :-)
Was fantastic! Great service and listened to everything I wanted.
I gave a voucher to my brother in law for their new house, he was ecstatic, and is looking forward to using it! Thank you!
Fantastic help by Rachael and the team. Great product as well.
What a great experience I had with ordering my custom mat! Rachael was wonderful with keeping updated on the progress and delivery - and the mat turned out beautifully! Will be ordering another in the future for sure :)
Great experience! Thank you Rachael. I'm very happy with the product and the service you gave. Regards Ruth.
Adoremat were fantastic. There was repeated correspondence regarding the exact specifics of my request and lots of example images provided to help me to make my selection. The service provided is directly with the team and they made lots of helpful suggestions to make the product look as good as possible. Delivery was speedy and efficient. I would highly recommend them.
Good communication. Great final product. No issues. Recommended.
Love the mat. Thanks for the great communication :)
From start to finish service was amazing, could not be any happier with the mat nor could the person I gave it to!